Chat BI is a web app. You do not need to install anything from an app store. Open chatbi.live in a modern mobile browser and start from there.
Recommended browsers
Use an up-to-date browser such as Safari on iOS or Chrome/Firefox on Android. Very old browsers may fail WebRTC voice/video calls even if text chat still works.
Permissions on mobile
When you choose voice or video, the browser will ask for microphone and/or camera access. Allow only what you need for that session. If you denied access earlier, open site settings in the browser and reset permissions for chatbi.live. Details: camera and microphone permissions.
Stay stable on the go
- Prefer Wi‑Fi for video when you can
- Close unused tabs that are using the camera
- Keep the Chat BI tab in the foreground during a call (backgrounding can pause media on some phones)
- If the call drops, rejoin Connect and match again
Privacy on a phone you share
Because Chat BI stores a guest ID and preferences in the browser, clear site data if you use a shared device. That also resets cookie consent and Connect safety notice state.