Privacy Policy

• A guest profile: nickname, age range, gender, and country. You choose these; they are not verified.
• The content of reports you submit about other users.
• Messages you send during a chat, which are delivered to the person you are chatting with.

• A random guest identifier stored in your browser (localStorage) so safety actions like blocks and bans can persist.
• Your IP address, used to run the connection and — in a hashed form — to enforce blocks and bans and prevent abuse.
• Approximate location (such as country and region) derived from your IP address.
• Technical and connection logs and error diagnostics used to keep the Service reliable.

• To match you with others and run text, voice, and video chats.
• To provide safety tools — blocking, reporting, bans — and to prevent and investigate abuse.
• To operate, secure, and improve the reliability of the Service.
• To show advertising (when enabled) and measure ad performance, subject to your consent choices.

Voice and video are streamed directly between you and the other participant (peer-to-peer). We do not record your calls.

We use browser cookies and local storage in two categories:

• Essential — required for the Service to work: your guest identifier, profile preferences, safety-related state, and your cookie-consent choice.
• Advertising — used only if you accept advertising cookies. These may include cookies and similar technologies from advertising partners (for example Google AdSense or ExoClick) to deliver and measure ads.

Essential storage is always on. Advertising technologies are not loaded until you accept them in our cookie banner (or an equivalent consent tool we may use later).

Chat BI may display third-party ads from advertising partners (for example Google AdSense or ExoClick) to keep the Service free. When advertising is enabled and you have consented, those partners may collect or receive information such as cookie identifiers, approximate location, device and browser data, and how you interact with ads. Partners may use this information to deliver ads and measure performance according to their own policies.

You can learn more in Google’s advertising policies and ExoClick’s privacy policy. You can also visit Google Ads Settings to manage personalized Google ads where applicable.

When you first visit, we ask whether you accept advertising cookies. You can:

• Accept all — essential and advertising technologies may run.
• Reject non-essential — only essential storage runs; ad scripts that require consent are not loaded.

To change your choice later, clear this site’s data in your browser (or remove the cookie-consent entry in local storage) and reload the page — the banner will appear again. Clearing storage also removes your guest identifier and preferences.

• With service providers that help us operate the Service (for example, error monitoring and, when enabled, advertising partners such as Google AdSense or ExoClick), under their respective terms and confidentiality obligations.
• With law enforcement or authorities when required by law or to address serious safety violations, including child safety.

We do not sell your personal information.

We keep safety records (such as reports and ban records) for as long as needed to enforce our rules and comply with the law. Operational logs are kept for a limited period. Chat messages are not stored on our servers after a conversation ends. Advertising partners retain data according to their own policies.

You can clear your browser’s local storage to remove your guest identifier, preferences, and consent choice, and you can stop using the Service at any time. To ask about data related to a safety report, contact us below.

Chat BI is for adults only (18+) and is not directed to children. We remove access when we learn a user is under 18. See our Community Guidelines.

Questions about this policy? Email support@chatbi.live.